Returns & Exchanges

At LUXE Lighter, we stand by the quality of our premium electronic ignition products and offer a 30-day satisfaction guarantee. If your purchase does not meet your expectations, we provide a streamlined return process for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Ensure the LUXE Lighter is in its original packaging with all included charging cables and accessories to qualify for a full refund.

• 3.
  Ship to Service Center

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5-7 business days.